Richard T. Taliani

40 Seaview St. Massapequa, N.Y. 11758

Mobile Phone: 347 907-3508 e-mail: richtaliani@verizon.net

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Profile: An accomplished IT executive with extensive diversified management and leadership experience. Proven successes through values based, process focused and people centric management style with global Fortune 100 companies in financial services, medical and insurance industries. Managed large expense budgets and $20 million P&L. Experienced in effective service delivery, organizational transformations, managing large and small data centers, staffs and budgets. Diverse experience includes management of applications development and support staffs along with successful consolidations, process reengineering and streamlining of operations.

· Managed multi-cultural staffs in support of global technology operations. UK, Germany, and Latin America

· Negotiated large outsourcing and service provider contracts.

· Performed technology due diligence for major acquisitions, divestitures as well as outsourcing decisions.

· Presented updates to Board of Directors on a quarterly basis regarding critical programs.

PROFESSIONAL EXPERIENCE:

Guardian Life Insurance Company 05/06 – 4/09

V.P. Infrastructure Technology Services

Senior executive in charge of all infrastructures, which includes; network, e-mail, Blackberry, help desk, desktop, data centers, (mainframe, distributed and web), security, change, SLA management, and disaster recovery. Specifically, environment consistence of 3,500 MIPS - Mainframe, 420 UNIX – AIX servers, 1,450 Intel base servers, 7,000 internal desktops, 10,000+ agency platforms, 1.2 petabyte of multi-tiered storage. Staff of 310 and budget of $75mm.

• Stabilized services and reduced costs in excess of $12mm. Drove ITIL and process reengineering to improve service and effectiveness. Increased availability from 94% to 99.79%
• Converted network from frame relay to MPLS. – converted 1,000+ node network without any customer impact. Leveraged QOS for efficiency and priority traffic management.
• Implemented tiered storage solution. Utilized EMC file archive and virtual storage to derive cost savings $2.3mm and improve overall compliance and effectiveness.
• Dramatically improved Service Desk effectiveness. Reduced tickets by 15% over a 12 month period.
• Implemented a corporate wide standard desktop computing platform for over 7,000 users.
• Built and tested a compliant disaster recovery capability meeting board of director’s risk objectives

IBM – Global Services: 10/05 – 05/06

Senior Management Consultant to IBM’s client ING. Reorganized and restructured a critical enterprise project’s alignment and delivery while reestablished positive customer relationships. Successfully lead enterprise wide server consolidation program reducing costs and refreshing technology. Savings in excess of $90mm.

J.P. Morgan Chase and Company; 1/05 – 8/05

I.B.M. Corporation: I.B.M. – Director JPMC Account; 4/03 – 1/05

J.P. Morgan Chase and Company; 3/01 – 4/03

Managing Director; Global Technology Services and Integration Executive

The position at JPMC and IBM required both the day-to-day and strategic management of the global infrastructure service delivery organization; staff of 2,000 annual budget of $957million.

• Trusted with the leadership position to transition the infrastructure organization to IBM and later back again after contract completion. In addition, was responsible for the consistent delivery of global services and integration activities. 4,000 staff members and $1.0 billion in annual billing. P&L $20 million.
• Consolidated the corporation’s infrastructure into one organization, positive financial result of $42mm.
• Managed and supported technology disaster recovery activities during 9/11 crisis events. Responsible for the technology support of the recovery of 13 major disabled JPMC office sites, 13,000+ users and 40+ branch locations as well as three data centers.

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Fleet Financial Group – EVP and Chief Technology Officer 2/99 – 2/01

Managed the bank’s data centers; networks, ATM services, field services, help desk, and the PMO office. Responsible for bank wide strategic planning and policy-making. Expense budget $256 million with a staff of 1200. Responsibilities spanned the US and Latin America.

• Successfully executed the integration of the organization and technology infrastructure of Bank Boston and Fleet Bank merger. This delivered required business integration and financial savings exceeding $32mm
• Directed a program for technology refresh In particular, 40,000+ desktops and LAN infrastructure positioned to e-enable the internal Fleet Boston users and employees.
• Set strategy and establish Intranet and Internet portal technologies. Deployed web technologies including, LDAP, SSO, Site Minder and Web Logic domains. Deployed web applications such as Home-Link home banking, Arriba procurement and Service Center technologies.

Quest Diagnostics - Director of Data Centers and Infrastructure Services 2/98 – 2/99

Responsible for the formulation and planning of the technology roadmap to integrate and upgrade the company’s infrastructure as a result of a spin off - start up from Corning Clinical Labs. Helped perform the due diligence for the acquisition of Smith Klein Laboratories. Staff of 900 FTE and Budget of $196 million.

Citigroup: Global Relationship Bank (GRB) 6/86 – 2/98

Director of Technology Operations 6/96 – 2/98

Accountable for all data center services functions. Mainframe included 3 sites with approximately 5,000 MIPS, with large CICS and DBII configurations, VAX environment spanned 160 clustered systems in three sites and distributed processing consisted of 350 open system AIX, Sun and Intel environments in 8 key sites.

• Successfully managed the consolidation of the Argentine, Columbia, Ecuador, Chile, Mexico and Brazilian processing centers into the centralized U.S. Command Center Operations.
• Managed the conversion of over 4 tera-bytes of DASD to the state of the art EMC RIAD technology improving reliability and reducing expenses by $1.2mm
• Supervised the contract with STK/Terris Corporation for the out-sourcing of tape operations. The capital investment under this agreement exceeded $4mm without increased running rate expense.

Distributed Processing Technology Manager 1/95-1/97

Managed Citicorp’s Global Distributed Processing Organization , responsible for the strategy, standards, planning, implementation and service level delivery of UNIX and Intel globally.

• Cultivated a successful partnership between Citibank and Cap Gemini for an out source agreement for the European Regional Data Center in the UK. This initiative saved approximately $45 million dollars.
• Directed the consolidation the Germany Data Center into the European Regional Processing Center generating significant savings in excess of $8mm USD.
• Evaluated & recommended the global integration plan for Japan and Asia-Pac data center infrastructures.

Consolidation and Command Center Manager 1/91-1/95

Managed U.S. and Latin America operations - mainframe environment of 4,000 MIPS in six locations, 100 + VAX and Open Systems supporting local country processing and 120+ distributed systems.

· Conducted the consolidation and migration of six mainframe data centers into a single hardware site and one command center. Achieved over $60 million in savings while standardizing operational processes.

· Organized and built a culturally diverse multi-language staff for the service and support of Latin American business units. Achieved global objectives and cost savings in excess of $5mm USD.

· Planned, migrated and consolidated 31 mid-range data centers. Implemented standards leveraging process, efficiency and costs. Annual running rate expense saving in excess of $28 million dollars.

EDUCATION:

Bachelor of Science in Business Management / Administration - California Coast University