3882 Grand National Dr. Residence:
314.921.1938
Florissant, MO 63034 Rod.Unterreiner@gmail.com
PROFESSIONAL
SUMMARY
·
Senior Programmer and Systems Analyst with over seventeen years of
experience working for large retail, insurance, and financial organizations
brings strengths and expertise in project management, problem resolution,
detailed system design, and advanced oral and written communication skills.
·
Extensive experience in full life-cycle development of mainframe
applications, with a concentration in IBM Mainframe, TSO/ISPF, JCL, COBOL,
CICS, Natural, DB2, Adabas, VSAM, EDI, and print technologies.
·
Strong ability to support highly technical mainframe and server-based
applications requiring advanced analysis or rapid acquisition of new skill
sets.
·
Effective interaction with business owners, customers, and external
clients to gather requirements, resolve problems, and test solutions.
TECHNICAL SKILLS
Hardware/OS: IBM
3090 Mainframe, MVS, Tandem Non-Stop System, IBM PC, Windows, MS-DOS.
Languages: Proficient
in JCL, COBOL, CICS, DB2 SQL,
Natural, DYL280, BASIC, 6502 Assembly.
Familiar
with Microsoft Visual Basic (VB, VBScript), Java, FORTRAN, PASCAL, C/C++, Unix,
Linux, XML, HTML, Perl.
Databases: DB2,
IDMS, Adabas, VSAM.
Applications: TSO/ISPF,
Platinum DB2 Tools, DMLO, File-Aid, Abend-Aid, Xpediter, Sync Sort, NDM,
Changeman, IDCAMS, $AVRS, SAR, CA-7, Beta42, TWS (Tivoli Workload Scheduler), EFS
(Electronic Forms Software), CSF Paint, CSF Workshop, Xerox JDL/JSL/JDE/LCDS,
PanValet, Outlook, Word, Excel, Microsoft Project, PowerPoint, Visio, Service
Center, Solimar Print Director, Eclipse, Citrix, INSCI Archiving, Mobius View
Direct, Mobius Document Direct, EDI Edge, Expedite Manager, Ivans EDI,
NetMeeting, Nikku Clarity, Peregrine Incident Management, Mercury Quality
Center, Mercury Test Director, MKS Integrity, FTP, Putty, Blat.
Methodologies: Waterfall,
RAD, Software Test and Evaluation, Software Project Management, Risk Analysis.
Networking: In-Home
Wireless, Linksys, LAN, Home Multimedia Networks, Mainframe Datacenter.
PROFESSIONAL HISTORY
EDWARD JONES, St. Louis, MO 2007
- 2008
Contract Programmer Analyst through TECHNOLOGY
PARTNERS, INC.
Resolved online and batch production problems,
converted systems to utilize DAL modules, and prepared functional
specifications for system redesigns.
·
Improved system integrity by resolving numerous problem tickets for
multiple financial systems including Customer Accounts, Account Activity, Cash,
Trades, Banking and Trust, Electronic Document Management, and Mutual Funds.
These issues included batch and online processing errors, CA-7 scheduling issues,
and system enhancements.
·
Saved company future modification expenses by converting JCL and
COBOL/CICS programs to access the DAL (direct access layer) for database
information instead of using direct IDMS query commands. Provided peer review
of similar changes by fellow developers.
·
Improved functionality of the Systematic Withdrawal and Purchases
system. Collaborated with Cash business owners and applications team to gather
requirements and develop detailed specifications. Enhancements included
recognizing same-day trade proceeds, sending branch offices pre-notifications
of insufficient account funds, and allowing for electronic funds transfers to
multiple bank accounts.
GMAC INSURANCE CO., St. Louis, MO 1996
- 2007
A $550M auto and cycle
insurance provider.
Senior Programmer Analyst
(2004 - 2007)
Lead projects to design and develop custom insurance
software, specializing in print generation.
·
Prevented millions of dollars in potential litigation from the state of
New York by leading project to print a new fee disclosure document within every
customer’s policy package. Gathered requirements from Business, Legal, and
Compliance representatives, conducted weekly status meetings, and delegated
tasks. Completed majority of COBOL, Natural, JCL, and CSF forms development
work, system testing, and project implementation tasks.
·
Provided timely estimation of print impact to incorporate Guidewire
Billing Center software within existing mainframe policy administration system
through daily JAD sessions with project stakeholders.
·
Significantly increased Sales and Service department’s online retrieval
capability by developing a process to archive policy lapse letter print images
to the Mobius Document Direct / View Direct software products.
·
Satisfied numerous business print requirements by correcting existing
processes and CSF forms, or developing new ones. These forms typically
consisted of complex documents such as policy declaration pages, bill
statements, vehicle identification cards, state-mandated forms, and marketing.
·
Collaborated with outside vendor, Pitney Bowes, in supporting the
transition of company printing, processing, and mailing to them.
·
Decreased Customer Service call volume by providing timely 24 by 7
on-call support of the IVRU (Integrated Voice Response Unit) system that
automatically faxed vehicle identification cards to customers via a
telephone-based menu system.
Designed, developed, and supported custom insurance
software systems, specializing in print generation and electronic data
interchange.
·
Minimized fine exposure and manual processing expenses by developing
EDI systems to automatically transmit
vehicle coverage information to numerous state Departments of Motor Vehicles.
Collaborated with value added network providers to provide innovative solutions
to each state’s compliance requirements. File format typically consisted of
ANSI X12 811 and 997 transaction sets. Employed Natural, COBOL, IVANS, EDI
Edge, Expedite Manager, QBASIC, and MS-DOS scripting to convert, transmit,
receive, and correct coverage data. Utilized FTP, SFTP, HTTPS, Putty, TCP/IP,
BLAT, or modem communication methods where applicable.
·
Reduced by 75% personnel and processing time through the automation of
declaration package compilation, stuffing, and quality control processes.
Achieved solution by creating a new online insert management system, printing a
3 of 9 barcode on all package documents, and processing the material on a Bell
and Howell insertion machine.
·
Significantly enhanced company print capability by converting thousands
of policy documents from EFS software to CSF. Utilized CSF Workshop and CSF
Paint software to develop the forms, Natural and COBOL programs to create the
data for the forms, and the AFFORM01 utility to generate the forms on the
mainframe platform.
·
Saved over $7000 in labor and materials cost per year by converting the
vehicle identification card printing system from impact print to laser print.
·
Provided 24 by 7 production support of critical business processes such
as policy processing, premium check generation, system balancing, and policy
print.
·
Improved the quality of other developers’ projects by participating in
numerous code review sessions.
MAY DEPARTMENT STORES CO., St. Louis, MO 1992
- 1996
Completed
operations tasks. Provided 24x7 technical support to end-users. Designed,
developed, and maintained custom retail software systems.
·
Prevented system processing errors by creating functional
specifications for the correction of faulty year 2000 (Y2K) program logic.
·
Provided solutions to business requirements through development and
maintenance of batch COBOL and online Tandem processes for the Fashion
Reporting and Basic Stock systems.
·
Prevented excessive system down time by providing 24 by 7 support of
all non-common systems.
·
Ensured compliance of audit requirements by developing batch systems to
generate Top Secret and RACF security reports using custom DYL280 programs.
·
Reduced impact of service department outages by resolving Tandem
network, terminal, and Series 1 computer system problems as a member of Help
Desk team.
·
Mastered multiple Operations tasks including mass storage processing,
job monitoring, and execution of disaster recovery backup jobs.
Saint Louis University
B.A. -- Computer Science, 1992
GMAC Insurance Co., Java Application
Programming, August 2005
West County Computer Center, Microsoft Project
Instructional Course, March 2005
GMAC Insurance Co., Managing Risk Overview,
January 2005
GMAC Insurance Co., Visual Basic Application
Programming, January 2005
Quilogy St. Louis, Introduction to XML, April 2001