Peter H. Nguyen

1955 Rocksram Drive - Buford, GA 30519

Cell: (678) 787-5139

SUMMARY

15+ years of Mainframe COBOL II/DB2/VSAM Batch JCL and Online/CICS application development, and performance tuning in the banking, insurance, electronic billings industries and state agencies. Expertise includes IBM 3090 Mainframe, MVS OS390/zOS, JCL, CICS, DB2 Databases, DB2 Platinum Utilities, FileAid, IBM Utilities, INTERTEST, QMF, SPUFI, SQL, SyncSort, TSO/ISPF, VSAM, XPediter, ChangeMan, Endevor and Easytrieve Plus. Excellent VBA programming skill. Strong SAS programming experience on Mainframe and Windows server. Advanced data and program analysis, problem analysis and resolution, project/product implementation and support. Experience with MS Project and MS Suite. Ability to manage multiple projects simultaneously and complete prior to scheduled deadlines. Experienced with working in teams and a fast-paced environment.

Software and Technical Summary

Operating Systems: IBM 3090, MVS OS390/zOS, VM

Languages: COBOL, Easytrieve Plus, SAS, and VBA

Subsystems: CICS, VSAM, JCL, SQL, Changeman, Endevor, TSO/ISPF

Databases: DB2, MS Access

Enabling Tools: Microsoft Office, MS Project, MicroFocus COBOL Workbench, DB2 Platinum Utilities, INTERTEST, XPediter

Applications: Banking, Financials, Insurance and State Agencies

Professional Experience

Georgia State Department of Driver Services, Atlanta, GA July 2007 to Current

(State of Georgia - Division of Motor Vehicle.)

Sr. Programmer Analyst

Using DB2 Platinum Utilities, ChangeMan, Easytrieve Plus, SQL, SPUFI, QMF and XPediter as the means for analysis to develop, enhance and support Mainframe Driver License applications.

· Review and design technical specifications to meet state’s regulations to support developments and implementations of new COBOL/DB2/VSAM Batch and Online Driver License Issuance Applications.

· Analyze Mainframe COBOL/DB2/VSAM applications and DB2 Databases performance to make tuning recommendations involving database architectural, coding solutions to eliminate production bugs and to enhance response time, to reduce run times and CPU utilizations of Mainframe applications overhead costs which helped the department an estimate of over $55,000.00 cost reduction per month.

· Compile and generate daily report of Mainframe CPU and storage usages to identify cost reduction opportunities.

Blue Cross Blue Shields of SC, Columbia SC March 2007 to July 2007

(A member of Blue Cross Blue Shields Association providing health insurances to private and government agencies.)

Sr. System Analyst

Support Blue Cross Blue Shields applications for health insurance claims processing.

· Supported testing and implementation of software package which must comply with states and federal regulations.

· Analyzed system and DB2 database structures to identify and document resource constrain and requirements.

· Conducted performance analysis to make recommendations for improvements and preventing production issues to comply with business requirements.

· Identified and provided new technical procedures to replace out dated processes.

Peter H. Nguyen Page Two

Kimberly-Clark Corporation, Atlanta, GA September 2006 to March 2007

(A global health and hygiene leader with its well-known brands are indispensable part of life for nearly a quarter of the world’s population in more than 150 countries.)

Sr. Software Consultant

Support Pricing and Rebates application.

· Prepared application procedures and technical processes to provide Cognizant for out sourcing processes.

· Provided technical and data analysis for Pricing Team to determine product and cost factors for product profit margin.

· Developed and implemented COBOLII/DB2 and SAS batch applications to support business requirements.

· Debugged production issues to correct data integrity problems.

· Enhanced COBOLII/DB2 Batch JCL application to reduce run times and CPU utilizations.

Georgia State Department of Human Resources, Atlanta, GA November 2005 to September 2006

(Division of Family and Children Services of State of Georgia.)

Sr. Programmer Analyst

Using DB2 Platinum Utilities, ChangeMan, Easytrieve Plus, SQL, SPUFI, QMF and XPediter as the means for analysis to enhance and support Medicaid, Financial Assistance, and Food Stamp applications.

· Led Performance Tuning Team of 4 senior developers – Created technical recommendations to support Batch JCL and Online/CICS COBOLII/DB2/VSAM applications for the DFCS (Division of Family and Children Services).

· Analyzed Mainframe COBOL/DB2 applications and DB2 Databases to document performance tuning commendations involving database architectural, coding solutions to eliminate production bugs and to improve run times to reduce CPU utilizations of application overhead costs.

CheckFree Corporation, Norcross, GA October 2000 to June 2005

(Provider of electronic commerce services & products, which enable financial services providers & billers to offer customers on-line bill receipt & payment.)

Staff Software Engineer

Provided production supports using DB2 Platinum Utilities, SQL, SPUFI, and QMF as the means for analysis. Made performance-tuning recommendations to reduce run times and CPU as well as DB2 costs of long running mainframe COBOL batch applications.

· Documented, developed and implemented Data Purge application consisted of 280 JCL Batch jobs and 168 COBOL/DB2 programs to purge unnecessary data from DB2 Databases. The purge application helped to reduce an estimate of over $500K in DASD cost annually. The data reduction also allowed Mainframe applications to reduce CPU utilizations.

· Conducted performance measurements and isolated performance bottlenecks on various applications to make tuning suggestions involving database architectural and coding solutions as well as revising job schedules to reduce run times and Mainframe CPU peak volume utilizations by over 30%.

· Created the customize COBOL/DB2 batch JCL, SAS and VBA application programs to generate Product Line Profitability Reports for the company to track and analyze the costs and profits of its products and services. Using Microsoft Office to provide supports of ad hoc data analysis and reporting requests.

· Created data and process models in support of capacity planning, application development, testing, and implementation activities.

· Developed and maintained COBOLII/DB2/VSAM Batch JCL and Online/CICS applications for Electronic Billing processes.

Peter H. Nguyen Page Three

Metropolitan Life Insurance Company, Atlanta, GA & Hauppauge, NY October 1997 to October 2000

(A leader in Life Insurance)

System Analyst, Atlanta, GA (2000)

Developed and supported the Pension Services Closeout Tracking application.

· Provided full life cycle and test case development of Mainframe COBOL, DB2, CICS, and Batch JCL applications to convert Culprit/IDMS application to COBOLII/DB2 Batch JCL and Online/CICS applications.

· Developed standards and procedures for production implementation and performance tuning.

System Analyst, Hauppauge, NY (1997-2000)

Developed and supported COBOLII/DB2/VSAM Batch JCL and On-Line /CICS application programs for Financial Institutional Services systems.

· Conducted analysis and created Y2K conversion procedures for Check-Writing and Check-Capturing systems.

· Supported ACH application that interfaced with Federal Reserve and its regulations.

· Supported Check-Writing and Check-Capturing systems that are interfaced with Accounting and Pensions systems.

The Depository Trust Company, New York, NY March 1992 to October 1997

(Central depository and holdings of Municipal bonds and Security issues for banks and brokerage firms through out the US and Tokyo. Provides redemptions of bonds, dividend distributions and security transactions.)

Programmer Analyst

Utilized Platinum Utilities and INTERTEST to develop and support the Reorg Proxy and Dividend applications.

· Developed and supported COBOL II/DB2/VSAM Batch JCL and Online/CICS applications for multiple banking and financial institutions to use for updating and calculating dividend rates and payment distributions.

· Developed and supported Automate Municipal Redemption Online/CICS application.

US Naval Reserve February 1988 to January 1991

Served active duty in the US Navy as a third class petty officer.