NICOLLE LANGONE

Professional Experience

SICK, Inc., Stoughton, MA Sep 2008 to Nov 2008 (Global Corporate Layoff)

Process/Program Manager Engineering - Contract to Hire

· Provided strategic leadership and direction to senior engineering project managers and their teams.

· Provided new key metrics to executive management and account managers, contributing to ISO Certification.

· Focused on software development process improvement, set new direction for projects by implementing streamlined standards and procedures using the CMMI Model.

· Implemented an ERP Solution to allow for project planning and management, time tracking, extensive reporting, issue/risk tracking and change control.

· Coordinated with strategic partners, suppliers, customers and regulatory agencies to ensure successful operations.

· Managed multiple product solutions simultaneously in a regulated environment.

Commonwealth of Massachusetts/Maximus, Inc., Boston May 2007 to Oct 2007

Senior Project Manager Healthcare - Consultant

· Successfully managed a large scale project, implementing the new MASS Health Premium Billing System (MHPB), for the Commonwealth of Massachusetts, in response to healthcare reform laws.

· Collaboratively worked with EOHHS and Connector management and staff in defining HIPAA compliant platforms.

· Solution spanned multiple initiatives including an Oracle Financials 12.0 implementation, a web based payment system, an IVR phone payment system and a lock box payment mechanism.

· Systems dealt with highly sensitive information from members of MassHealth, CommonWealth Care, CMSP and CommonWealth Choice.

· Coordinated all activities between four external vendor teams (EDS, CSI, BankofAmerica, Business Ink), and the internal Maximus development team.

· Managed issue and risk mitigation, change control, systems implementation and go-live support.

State Street Financial, Boston Jul 2005 to May 2007

IT Project Manager Financial Services - Consultant

· Successfully managed and implemented a large scale data quality/reconciliation project to satisfy State Street’s auditors, and assist the business community. Reconciliations spanned many of State Street's financial applications including: Oracle General Ledger, Oracle Financial Data Warehouse, Oracle OFA and OFSA Applications, and Hyperion Essbase Cubes.

· Managed all aspects of the technical team, both onshore and offshore, with six direct reports.

· Designed and managed Oracle Database/Application Server migration from 9i to 10g.

· Successfully dealt with SOX mandates and protocols, change control and risk/issue mitigation.

· Performed high level application design, creating business process flows and architecture documents.

· Implemented system to reconcile leaf level data elements across all IFS financial applications.

· Designed and developed financial interfaces within the Oracle General Ledger Realm. Project was enormous company wide initiative to achieve one Global Chart of Accounts, across all of State Street.

Harte Hanks, Billerica, Ma, Mar 2005 to Jul 2005 (Corporate Layoff)

Senior Data Warehouse Architect CRM

· Designed and implemented an end to end Oracle CRM marketing solution for MBNA Bank, working closely with senior MBNA Management.

· Utilized ERWIN for all database modeling in support of design of the data warehouse, data mart’s and ODS schema's. Database would support many terabytes of data (millions of prospects), used for MBNA Marketing Campaigns. Campaigns would run against the data marts utilizing tools such as Ephiphany and Cognos.

· Due to the complexity and size of the data feeds, specialized design had to be done in order to feed data through the Trillium System efficiently. Trillium was used for consumer data cleansing and matching across multiple data sources.

· Participated in Trillium and Ab-Initio classes in order to understand the complex business processes around data cleansing and matching.

· Mentored analysts, DBA’s and developers.

· Permanent role ended with a large corporate layoff.

Volpe National Transportation Department/CSC, Cambridge, Ma, Jan 2002 to Mar 2005

Senior Architect Government

· Using an SOA approach, collaboratively developed a solution for the National Highway Traffic Safety Administration to satisfy rules and requirements specified in the TREAD ACT. Solution was an Oracle, JAVA and XML- based Early Warning System designed to report potential manufacturer safety defects to Congress.

· Received award from NHTSA for contribution in safety solution design.

· Redesigned the Oracle reporting system for Volpe National Transportation Department.

· Designed upgrade effort to Oracle Database 10g.

· Designed Oracle Discoverer web-based reporting system and Business Objects Dashboard.

· Designed Oracle Discoverer EUL security model and performed user training.

· Designed data warehouse and Star Schema's to support multi-dimensional reporting.

· Designed sophisticated Oracle System to track historical transitory investigation information.

Fidelity, Inc., Boston Jun 2001 to Aug 2001

Senior Architect Financial Services - Consultant

· Provided architecture design around various internal development projects to include: Oracle Financial's General Ledger, Essbase Datamart cubes, PL/SQL packages, reports and stored procedures.

· Designed conversion effort of SQL Server stored procedures and tables to Oracle 8i Database.

· Designed migration path to future Oracle 9i Database.

· Implemented and tracked to Waterfall methodology SDLC development plan.

LocatePlus.com, Beverly, Ma, Nov 1999 to Jun 2001

IT/Product Manager B2C Internet Microsoft Technologies

· Built IT department and team in a start-up B2C internet business.

· Designed and created the largest SQL Server database in existence at the time.

· Using Agile Development Methodology, created the first Relational Online Investigative Application, used by law enforcement to locate criminals.

· Evaluated and acquired best-of-breed Searching and Matching Software (Trillium and SSA) to provide data cleansing on hundreds of data sets.

· Managed resources, infrastructure needs and budget.

Fidelity, Inc., Boston Dec 1996 to Nov 1999

Senior Architect Financial Services

· Received award for successfully migrating Fidelity Investments’ Enterprise Purchasing System from Microsoft SQL Server to a high-performance, scalable, Oracle platform.

· Mastered the complex structure of a large-scale system that included a SQL Server Database at the back end, a VB Application on the front end, and EDI Mapping Standards as one of the requisitioning methods.

· Managed Fidelity's legacy requisitioning system front-end (Visual Basic) conversion to Oracle Financials.

· Managed back-end migration from SQL Server to Oracle Database/Application Server, implementing Oracle Purchasing, General Ledger, Accounts Payable, Accounts Receivable and Manufacturing Modules.

· Involved in PL/SQL Package architecture, complex tuning of PL/SQL production scripts, PL/SQL Reports and Oracle validation sets to improve production performance.

· Designed a scheduling and export system which continually transferred SQL Data to the Oracle Database. Legacy and new Oracle Systems had to function redundantly for many months after the conversion.

· Designed migration path to Oracle Financials Release 11i, and Oracle Database 8i.

Boston Gas, Boston Nov 1996 to Feb 1997

Architect Energy - Consultant

· Designed an MS Access Gas Capacity Allocation Release System to be used across the United States.

· System scope included the tracking, release of, and allocation of capacity volume to various brokers.

Beacon Health Strategies, Boston Sep 1996 to Nov 1996

Architect Healthcare - Consultant

· Designed an insurance system for Massachusetts Neighborhood Health Plan.

EMC Corporation, Milford, Ma, May 1996 to Sep 1996

Architect Storage - Consultant

· Redesigned world-wide customer reporting and analysis dB to integrate with existing MS Access Systems.

Arthur Anderson Inc., Boston July 1994 to May 1996

Application Manager Financial Services

· Provided database and systems management to support multiple Anderson Partners initiatives.

· Designed project tracking, financial reporting, and systems analysis databases.

· Designed SQL Server Data warehouse to support financial reporting.

Education & Credentials

· Franklin Pierce Community College, Portsmouth, NH 1991-1993 – Information Technology Major

· Member of PMI (Project Management Institute) Since 2006

Technical Proficiencies