Marlene Valardo                                                                                                                 

 


                                                                                                                                                (631) 422-1307(Home)

West Islip, NY 11795                                   (mvalardo@aol.com)                               (516) 906-3891  (Cell)  

 

 


IT Professional where I can make a significant contribution utilizing my demonstrated analytical, organization, customer service, communication, project management and problem solving skills.

 

Experienced IT Professional Service Consultant, with account management skills and strong client
relationships with several Fortune 500 companies. On site Support Engineer with strong Pre and Post sales project management and leadership skills with a proven record of successful project implementations.  I am highly motivated, a quick learner and attentive to details with very solid communications skills.

 

SELECTED ACCOMPLISHMENTS

 

·      On Site lead Engineer Project Manager on a major implementation for Citigroup.  When

      Customer urgently requested my help doing anything possible to reduce the projected 18 month time

      frame for this project, I led the team in finding a way to complete the project in 6 months.

  • A delighted customer who realized a savings of over $3,000,000 in IT and infrastructure cost

       while generating $22,000,000 in revenue for  StorageTek first year, resulting in $100,000,000 in

       revenue over the 5 year project. 

 

·      Major Financial Institution unable to successfully run a data center disaster recovery test requested my services to assist in writing and implementing procedures.

·            Success in creating and implementing plan with positive results. Data center cost savings were

         over $500,000 per DR test.         

 

·      At the request of senior management to establish a new QA batch testing department. I single handedly

      built a QA department including documentation, procedures and implementation plans.  Turned over a

      fully functional QA system to a head count of 10 staff members.   

  • Improved batch production processing cycles by over 25%.  Saved Chase Auto Finance business units to the amounts $1M a year.   

 

·      Data Center Relocation and Migration. Accountable for detailing each phase of relocating major

      Financial Institution Data Center out of state.  Provided detail project plans, worked with all IT

     departments and responsible for following through until remaining site had all equipment removed and

     shut down.  Stayed within schedules and budget.

·         Reinforced a strong customer relationship with a proven record of success with an overall of

       savings of the amount $500,000. 

 

                                                               

BUSINESS EXPERIENCE  

Sun Microsystems (Storagetek 99’ – 05’)  1999 - Present                                                                                     Professional Services,  Delivery Consultant   

·         Responsible for Pre/Post Sales for required hardware, software and services, resulting in an increase in quarterly revenues.  Installed and supported StorageTek software’s.

·         Managed and coordinated end-to-end solutions.

·         Trusted advisor between the customer's technical staff, sales and Sun’s HQ?  Strong and lasting  customer relations :   Morgan Stanley, Bear Stearns, UBS, Bank of America, GHI/HIP, FBI (security clearance), AIG, and New York Life, Prudential, Citigroup, Sungard(NJ,PA,AZ,IL).

·         Software implemented included: HSC7.0, SMC 7.0, VTCS (VMS5-Clustering, Tapeless) 7.0, ExLm, HTTP, MVC/CSC, ExPr LibStation, CDRT, VSM Vault Utility,KMS2.1 Encryption Build53, - Solaris  ACSLS VTL,SVAA .

 

Analysts International 1997 – 1999

Regional Practice Associate              

·         Responsible for increasing the application's performance by improving CPU.  

·         Reduced Input/Output, batch run times and storage capabilities. 

·         Project tuning resulting in a notable increase in productivity and performance for both online and batch systems.

·         Developed technical documentation and co-designed an access database for business analysis research.  Researched new products for Channel Partnering.

 

Chase Manhattan Bank (JPM) 1991 – 1997

Senior Programmer Analyst                                             

  • Responsible for ATM Tandem hardware and software operations and testing of the on-line banking application. 
  • Established CICS On-line Regions for Q/A testing Developed and conducted Q/A tests.
  • Published written standards and procedures guidelines.  Coordinated meeting between the Chase Auto Finance business and technical staff.
  • Organized and managed projects between the internal business units, vendors and data center personal which led to IT infrastructure cost savings for the Business units.

                                               

                                               

SOLUTIONS:      Migrate from physical (MF) tape to Virtual Tape, Migrate to Open System Virtual Tape.

                                Pioneered – Tapeless with Virtual Tape (TCF Bank).

                                Clustering Tape Solutions, Encryption Solutions

                                Note** Each solution included sizeable amounts of hours, research, documentation &

             presentations.

                                                               

SOFTWARE:   Mainframe: z/OS, MVS (/ESA/XA), JES2, JCL, IBM Utilities, FileAid, VTAM,

                            NetView, CICS, CA7/1, TSO/ISPF, SDSF, IOF, VSAM, HSM, SMS, FDR, NDM,

                            DB2, Eazytrieve, Knowledge of: TopSecret, RACF,ACF2

                            Microsoft Office: Word, Excel, PowerPoint, Visio, Outlook, Project

                            Open Systems: UNIX, Solaris, Window NT 

                            Network: TCP/IP, FICON, FIBER, Cisco Routers   

 

HARDWARE:   IBM: 2094-Z10 processor.

                            STK/SUN Tape libraries: SL8500, SL3000, SL500, 9310, L700, L180, L1400, 5500; 

                            Tape Drives: 3480, 3490, 9840A-D; 9940A/B; T10K; Virtual Tape: VSM1-5,

                            VTL Prime, STK KMS Encryption-Appliance X-2100 server IBM Tape Drives 

 

EDUCATION:   B.S. Degree – 1998   Adelphi University, Garden City N.Y.