Fred Hakim	01c 14812 Taconite Sterling Heights, MI 48313	Fred64g@gmail.com Cell: 586-531-1183 Home: 586-247-6927

Introduction:	An IT Manager with a history of success in the fortune 100, skilled at building and guiding talented business and technical teams and a long standing technology leader accustomed to implementing new technologies, improving infrastructure and creating effective processes to support them ongoing.
Summary:	Led Server OS (AIX, Solaris,Windows) support and engineering groups. Coordinated capacity planning, monitoring, operations, automation, build, networking, security and storage teams. Managed complex projects like server virtualization as well as vendors and managed services partners. See colleague endorsements at: linkedin.com/in/FredHakim (in the full view)
Employer:	Chrysler Corporation, Information Technology Infrastructure
Manager 2006-2008	Distributed Systems & Server Technologies Managed internal and outsourced departments with 7 leaders and 88 people for capacity planning, operations, PEM, for over 2000 servers and L3 and engineering for over 1000 Solaris servers. Developed standards and processes, resolved operational issues, developed new technical strategies and educated our customer communities. Some recent highlights: · Developed monitoring and capacity management capability or virtual servers · Implemented an enterprise class Solaris virtual platform for DealerConnect · Standardized In scope and out of scope build process and patch/images · Founded, recruited and drove requirements for Solaris virtualization matrix teams: Architecture team, Build team, Capacity planning and monitoring team, Middleware team, Application team and Operations team.
Manager 2004-2006	In Scope Distributed Systems Coordinated managed services with 4 managers, 9 leaders and over 100 people covering L1, L2, L3 support for over 2000 Sun, AIX and Windows servers. Resolved issues and smoothed interfaces between Chrysler and EDS processes and tools and Chrysler business expectations. Chaired a cross department monitoring and capacity planning team and sat on the EDS Chrysler governance panel. Also contributed on: · Chrysler Corporate Security team · Operations and change management team · Trouble tracking and root cause analysis/remediation team
Manager 2000-2003	Mainframe Access Infrastructure Built a number of cross departmental teams to develop the methods, required to make mainframe data and applications available to the Web and WAS server community. I contributed to the DealerConnect 2.0 architecture and generic ID security architecture teams addressing new capabilities of IHS, WAS, SiteMinder and other stackware technologies. Some of our results: · Defined the architecture, software stacks and application mechanisms to enable responsive and reliable calls to back end mainframe resources. · Coordinated DealerCONNECT 1.0 implementation issues as their volumes climbed, allowing tens of thousands of users to operate reliably. · Provided backend mapping and monitoring capabilities for operations teams · Provided courseware and education for all apps development groups on best practices, use of tools and how to coordinate problem resolutions.

Fred Hakim	Fred64g@gmail.com Page 2
Manager 1996-2000	Network Communication Software Managed the team providing level 3 and engineering support for a network of over 70,000 nodes, VTAM, NetView and other software for 26 LPARs. Coordinated access for both internal and external Chrysler Mainframe customers. Some achievements: · Saved over $50k /mo by coupling passticket technology with JAVA TN3270e to authenticate users instead of paying for (www.covisint.com) to do it. · Built a simple secure TN3270e TCP/IP infrastructure for access to Chrysler systems from the public Internet, saving over $1 million /yr in BGN costs. . · AIAG executive of the year award for work on ANX (Automotive Network Exchange) in participation with executives from Ford, GM and 8 major suppliers.
Supervisor 1991-1996	Mainframe Communication Systems Supervised level 3 communications support for 26 LPARs, VTAM, NetView and other software supporting over 70,000 terminals and 10,000 printers covering access for both internal and external Chrysler Mainframe customers. Some achievements: · Developed a mainframe TN3270 over TCP/IP architecture for use internally to handle 70,000 coax and SNA devices. · Eliminated 3225s, Bisync, reduced 3745s. Converted to APPN for mainframe internal traffic, saving over $2 million in hardware and data link costs.
Supervisor 1983-1991	Distributed Computing Department · Maintained and developed extensions to the “Control Program” used on 4 Phase systems in the manufacturing plants. This was a TP monitor that mimicked Task Master running on IBM mainframes. · Developed standardized UNIX directory structures to simplify support of over 400 mini computers across the U.S, Canada and Mexico. Remnants of those structures are still in use today. · Developed and supported the TRIP (transaction routing insurance package) to enable reliable transmission of transactions between various dissimilar computing platforms. IBM later adopted many of our concepts in their MQ series product. · Led engineers at Norand to develop a hand held RF 3270 based terminal used in manufacturing and depot locations.
Employer:	Four Phase / Motorola Computer systems
Manager 1980-1983	Systems Engineering, Detroit Branch Managed marketing and customer support activities including 8 systems engineers, customer education, demo room and data center facilities and coordinated customer projects.
Senior 1977-1980	Systems Engineer Resolved complex problems. Built the first closely coupled mini computer array.
Systems 1975-1977	Engineer Marketing support, proposals, demos, customer training, problem solving, assembler coding.
Employer:	GE / Honeywell Computer systems
1969-1975	Field Service Engineer, developed 1 card machine language diagnostics
Employer:	US Army
1966-1969	Vietnam era veteran, SP5, Hawk missile control center maintenance & instructor
Education:	Macomb County Community College AA degree with honors general studies AA degree with high honors data processing Corporate Training Over 500 hours of training (detailed list available), includes SOX, ISO, a variety management and leadership courses from sources like IMS, IBM, Motorola, Chrysler, GE, Sun, Cisco, CA, EDS and others.