Predictive Engineering Services

Performance Engineer, January 2006 – October 2007

·          Provide evaluation and recommendation regarding performance of hardware systems based on the analysis of performance data and business volume forecasts using various capacity planning/modeling software tools used by the team;

·          Apply modeling techniques to predict system performance: environment assessment, data collection, workload identification, regression analysis and other statistical tools, scenario development and execution, prediction of performance, and reporting.

·          Coordinate and communicate with project technical teams of the various lines of business rolling out a new system application or configuration to ensure that capacity issues are addressed and proper testing is done to measure load and capacity;

·          Participate in technical discussions with other internal and external groups regarding best practice implementation of software tools, trends in the industry, and other issues in the area of capacity planning and modeling to enhance knowledge base;

·          Design, build, execute, and report  system level capacity modeling projects (i.e. some 15 models in the last 12 months) requested by line of business partners.

Distributed Systems

Capacity Planning

Sr. Business Systems Consultant,  April 1997 – Dec 2005

·          Provide capacity planning support to various WF Lines of Business (Wholesale, Online Customer Support, Business Banking, etc.) covering about 200-300 client-server based systems to ensure availability and performance. Support includes:  project management, software tools installation coordination, performance diagnostics, trends, analysis, system modeling, and reporting.

·          Assist in design, development, and support of departmental infrastructure to meet departmental objectives.

Performance Assurance/Product Quality

Systems Analyst,  November 1995- April 1997

Conducted performance load (stress) tests on mainframe and Unix applications to gather performance statistics and provided information/recommendations to proponents.

Controllers Systems

Development

Programmer Analyst,  December 1993 – November 1995

Designed and developed the General Ledger (GL) Re-Engineering Project to launch a new GL Online Security Facility (GLOSS) from CICS/Mainframe to client-server technology; coded CICS and Batch programs; provided off-hours production support.

Systems Librarian,  June 1987 – May 1987

Provided various administrative tasks to department Manager and staff.

Marketing and Advertising

Administrative Assistant,  September 1980 – May 1987

Provided various administrative and secretarial positions.

EDUCATION

   Undergraduate

   Graduate

   Professional

   Training

Bachelor of Arts, Journalism

University of the Philippines

Master of Arts, Public Administration

University of the Philippines

Certificate in Computer Capacity Management for Unix Capacity Planning

Institute for Computer Capacity Management,

Sunnyvale, CA.  May 1999

Certificate in Technical Writing

Webster Institute, San Francisco, January 1999

Wells Fargo Technical University (“Tech U”)

Intensive Training Program,

Golden Gate University,  San Francisco, October 1995

Wells Fargo Computer Based Training (CBT) Program

San Francisco, January 1995

Programming Design & Techniques,

UC Berkeley Extension, 1989.

Structure ANS COBOL,

UC Berkeley Extension,  1988

    COMPUTER Related

    TRAINING/SEMINARS

    (Partial List Only)

2007

·          Advanced Data Collection and Analysis (Hyperformix), Sept. 2007

·          Capacity Management Fundamentals (WFLC), Sept. 2007

·          Data Analysis (Gunther), August 2007

·          ITIL Awareness (WF), July 2007

·          Understanding Tier Service Demands (Forrester), July 2007

·          Website Design (WFLC), July 2007

·          IPS Optimizer Fundamentals (Hyperformix), April 2007

·          Capacity Language and Performance Services (WFLC), March 2007

·          Capacity Planning (Gunther), November 2006

·          Hyperformix Webinars on:

-          SAN Modeling,

-          Common Component Modeling,

-           Intelligent Networking

2006

·          Capacity Planning (Gunther), November 2006

·          Sniffer- Intro to Network Analysis (Network General), May 2006

·          Performance Engineering Fundamentals (Hyperformix), April 2006

·          Capacity Manager Fundamentals (Hyperformix), Jan 2006

2005

·          TIG 2005  Systems Engineering Program (Independent Study Track),  Wells Fargo, October 2005

·          HP OpenView  Technologies for Wells Fargo,  October 2005

·          z/OS Concepts and Advanced Tools, (WFLC), May 2005

·          Systems Programming and Hardware Appreciation, (WFLC), June 2005

·          Enterprise Capacity Management Process (WFLC) Aug 2005

·          z/OS Workload Manager Capacity Planning (Verhoef), Oct 2005

2003

·          PATROL Performance Assurance (By BMC Software)

·          Advanced Modeling Techniques (By BMC Software)

·          Web & e-Commerce  Capacity Planning Seminar

NOTE:  Through the years, have attended numerous seminars, discussion groups, forums, webinars, etc. related to computer industry and specific software products, as well as personal development skills.

Productivity Skills and Attributes

·          Strong written, communication, and organizational skills

·          Strong ability to interact and work successfully with  any level of group, peer, and level of management

·          Ability to work successfully with both technical and non-technical (business oriented) audiences

·          Presentation skills

·          Project management and coordination

·          Extensive working  experience with Wells Fargo’s complex environment , particularly in the systems area

·          Capacity Planning tools experience:

-          Hyperformix suite of Optimizer  and Capacity Manager;  Data Manager

-          BMC Patrol Perform Predict

·          Software Languages: Familiar with Oracle, SQL, Unix Shell Scripts, PERL, HTML , etc.

·          UNIX commands and utilities

·          Creative, resourceful, independent, dependable, results oriented

·          Strong integrity and work ethic

·          Consistent high performer employee

Employee Recognition/Awards

Multiple Wells Fargo On-the-Spot / Excellence Awards

References will be provided upon request.